Desktop Enterprise Solutions (DES) is a unit within IET that provides computer and network consulting services to UC Davis departments and students on a fee basis.

Services

• Computer System Administration and Consulting Services for Students
  • Problem troubleshooting and resolution including virus and malware detection and removal.
  • Software installation, configuration, patching, and maintenance.
  • Data recovery.
  • Technical advising and consulting.
    
• Computer System Administration and Consulting Services for Departments
  • Complete Windows and Macintosh administration and consulting services for server and desktop systems (needs assessment, planning, purchase recommendations, installation, configuration, maintenance, problem troubleshooting and resolution, and backups/recovery).
  • Analyze, plan and migrate departments to the campus Active Directory forest.
  • Adjunct technical support staffing.
  • Desktop/laptop patching, virus removal, and maintenance.
    
• UC Davis Cyber-Safety Consulting Services
  • Evaluate compliance with Cyber-Safety guidelines including Personal Information scanning (SSN's, Credit Cards numbers, etc).
  • Develop strategy for compliance.
  • Assist with compliance reporting.
  • Additional Cyber-Safety information.
    
• Netscreen Firewall Administration and Consulting Services
  • Turnkey Solution: needs assessment, planning, installation, configuration, maintenance, problem troubleshooting and resolution.
  • Sparing Service: specialized replacement service to provide reduced cost 4-hour replacement service.
  • Consulting: administration and consulting.
  • Additional firewall information.

Rates

$75.50/hour, one hour minimum, charged in 15-minute increments after the first hour.

Contact Information

Tel:  +1 (530) 757-8907
Fax: +1 (530) 757-8470
Email: desktop@ucdavis.edu